Shipping policy

Shipping Policy

At Hyssop Art, every order is packaged with care to ensure your artwork arrives safely and on time.


Original Paintings — Domestic (U.S.)

All original paintings are shipped via USPS. Each piece is wrapped in acid‑free glassine, cushioned with multiple layers of bubble wrap, and placed in either a padded mailer or a sturdy box depending on size.

Please allow 1–4 weeks for drying, varnishing, packing, and processing before shipment. Once shipped, domestic delivery typically takes 3–5 business days.


Original Paintings — International

International orders are shipped through USPS or UPS, depending on the artwork’s value and destination.

  • Buyers are responsible for all customs duties, taxes, and import fees.

  • Please monitor your email and tracking updates to avoid delays or returned packages due to unpaid fees.

  • If a package is returned because customs fees were not paid, the buyer is responsible for all re‑shipping costs and any additional fees.

Once dispatched, international delivery usually takes around two weeks.

Note: Shipping costs are non‑refundable in these situations.


Print Orders (Coming Soon)

Prints will be fulfilled and shipped directly from my professional printing partner. Most international print orders fall below customs thresholds, but some countries may still charge import fees. These charges are the responsibility of the buyer.


UK Customers

As of November 2023, the UK applies customs duty to imported goods valued at more than £135 (~$170) upon arrival.


Returns

I do not accept returns at this time. If your order arrives damaged, please contact me at hyssopart@gmail.com, and I will do everything I can to make it right.


Shipping Methods

Standard and expedited shipping options are available at checkout.


Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order.


Order Tracking

A tracking number will be emailed to you as soon as your order ships.


Questions?

If you have any questions about shipping, please reach out to hyssopart@gmail.com.